Herschel Supply Co. Herschel Retreat Backpack, Ivy Green, One Size

The Herschel Retreat Backpack initially impresses with its beautiful blue color and excellent build quality, but some customers have had durability issues with the drawstring fraying after a few months of regular use. This led to difficulty in fully opening the backpack and fitting a laptop. Customer support was lacking in providing a satisfactory solution, only offering a replacement drawstring in a mismatched color. Despite this, other users have found the backpack to be well made, durable, and suitable for everyday use, work, outings, and accommodating laptops. Some customers expressed a desire for additional features like side pockets for water bottles or umbrellas. **