Brooklyn 13.5 Tandem Pedal Kayak Sit On Top Fishing Kayak

The Brooklyn 13.5 Tandem Pedal Kayak has garnered a mixed reception from customers, highlighting a blend of positive experiences with the product itself and significant frustrations regarding customer service and accessibility. Users generally appreciate the kayak’s design and aesthetics, noting that it looks beautiful and offers ample room for tandem use. However, there appears to be Considerable concern over the kayak's quality, particularly regarding its resistance to water. Several customers have reported water ingress, even in designated secure areas for valuables, which undermines the kayak's overall safety. Instructional support is lacking, with many buyers reflecting on their struggles to understand how to assemble the pedal system or install components, leading to a sense of frustration right out of the box. This lack of guidance has resulted in a less-than-ideal experience for some users who were excited about their purchase. Moreover, customer service related to the purchase has been a point of significant annoyance. While some customers have claimed that they love using the kayak once properly set up, others expressed dissatisfaction with the company’s responsiveness and support. Difficulties were also reported concerning return processes, particularly regarding shipping fees which can be a financial burden given the high prices of returns. Overall, while the Brooklyn 13.5 Tandem Pedal Kayak does have its admirers who enjoy using it for fishing or leisurely outings, the challenges in quality assurance, customer service, and assembly instructions have detracted from the overall experience for many customers. **