Sony WF-1000XM5 Industry Leading Noise Canceling Truly Wireless Earbuds (Black) Bundle with Silicone Case (Black), Memory Foam Ear Tips, USB-A to USB-C Cable & 1 YR CPS Enhanced Protection Pack

The Sony WF-1000XM5 earbuds have received mixed reviews, with some customers praising their sound quality, noise-cancelling capabilities, and comfort, while others have experienced issues with fit, case durability, and dissatisfaction with the advertised features. In terms of sound quality, many customers have highlighted the earbuds' excellent performance for listening to music, podcasts, and audiobooks. The noise-cancelling feature has been particularly praised for its effectiveness in reducing background noise, making them suitable for travel and work-related calls. However, some users have expressed disappointment with the earbuds' performance, specifically for genres reliant on heavy bass. Others have raised concerns about the fit, with reports of the earbuds falling out despite trying different ear tips. The durability of the charging case has also been called into question, with complaints about its tendency to come open and potentially lead to the loss of the earbuds. Additionally, there have been complaints about the condition of the product upon arrival, with one customer reporting receiving used goods with earwax on the ear tips. This suggests inConsistencies in product quality, impacting the overall customer experience. Overall, the Sony WF-1000XM5 earbuds offer impressive sound quality and noise-cancelling capabilities, but several issues, including fit, case durability, and potential quality control problems, have been raised by customers, reflecting a mixed reception of the product. **