Spring Fresh Ultra Liquid Fabric Softener with WeaveShield Fabric Care Technology by Final Touch | Fabric Softener Conditioner | Concentrated Formula | Works in All Standard & HE Washing Machines

The customer experience surrounding the Final Touch fabric softener is largely a mixed bag, centering on the product's signature scent and effectiveness while also highlighting some concerning quality control issues. Many customers express a strong loyalty to Final Touch, stating that it is their only choice for fabric softening due to its appealing fragrance and performance. This has led them to turn to online shopping, particularly Amazon, to secure their preferred product as availability in local stores dwindles. However, several reviews raise significant concerns about the product's condition upon arrival. Customers have reported receiving bottles that appeared watered down, with a grainy Consistency and an unexpected pale color—signs they believe to be indicative of a subpar or possibly spoiled product. This inConsistency has left some customers worried and seeking returns, despite their affection for the brand. The fact that these issues seem to be present in multiple orders suggests a potential packaging or production flaw that the manufacturer may need to address. While the fragrance and softness of the fabric softener remain the main draw for loyal fans, the emerging reports of quality discrepancies could deter new customers or even prompt long-time users to reConsider their loyalty. Enthusiasts remain hopeful, indicating some willingness to continue purchasing in the hopes that future orders will meet their expectations based on previous satisfactory experiences. **