Sony XR85X90L Bravia XR 85 inch X90L 4K HDR Full Array LED Smart TV 2023 Model Bundle with 2 YR CPS Enhanced Protection Pack

In this editorial review of the product, it is clear that customer experiences vary widely, highlighting both the strengths and weaknesses of the television and its accompanying features. Many customers rave about the picture quality, describing it as "perfect," "great," and a significant improvement over previous models. The overall performance of the TV is generally praised, particularly noting that the built-in sound is often superior to that of the provided soundbar, which a number of users deemed unnecessary or frustrating to use due to technical issues and a lack of quality. However, common grievances arise with the soundbar, which appears to be a disappointment for many users, delivering subpar audio performance and problematic connectivity. Customers express frustration regarding the setup process, with several mentioning confusing instructions and the fact that the soundbar is not even a Sony product, leading to further disillusionment with the perceived value of the bundled package. Issues with the remote control also persist, with users struggling with its usability—specifically mentioning the absence of backlighting as a major annoyance during use in low-light conditions. Another point of contention is the overall design and durability of the television itself. Some customers have reported fragility, particularly in homes with children, leading to concerns about the longevity of the product. Additionally, users have noted technical glitches and invasive setups that detract from the overall experience, as they feel overwhelmed with advertisements during the initial configuration process. In summary, while the television's picture quality receives near-universal acclaim, customers express Considerable dissatisfaction with the soundbar, the remote control design, and the durability of the TV, alongside frustrations around setup and technical issues. **