Cisa 11611-60-2 Electric Lock for Wood, Left-Sided

The overall customer experience with this product reflects a mix of satisfaction and frustration. Many users appreciate the ease of installation and compatibility with existing fixtures, particularly praising the inclusion of welding plates that assist in mounting. However, notable issues arise regarding missing components; several customers report the absence of essential screws for support and securing electric wires, which can impede functionality. Moreover, the lack of a necessary attachment to the pillar has led to inconvenience for some Consumers, as they are forced to adapt older parts to make the product work. While some users received items in good condition and were able to successfully install them, others expressed dissatisfaction due to receiving visibly used products, particularly when parts were missing. Customer support has also drawn criticism, with complaints about being charged for returns, leaving some feeling unsupported. In summary, the product appears functional and easy to install for those with the right components, but significant users express disappointment due to missing parts and issues with customer support. **