PURPLE LEAF Louvered Pergola 94AS 12' x 16' Outdoor Aluminum Pergola with Adjustable Roof for Deck Backyard Garden Grey Hardtop Gazebo

The Purple Leaf Louvered Pergola has received overall positive feedback from customers in terms of customer service and the product's functionality. Customers appreciate the company's responsive customer service, citing they were helpful in addressing issues such as damaged parts and providing timely support in setting up transportation and ensuring the correct parts were sent. In terms of installation, customers reported that the assembly process took several hours, with some noting that the instructions were not great but manageable. Quality-wise, the pergola is described as solidly Constructed, with smooth louvers and a durable frame. One of the key benefits customers mentioned is the functionality of the pergola, particularly its ability to provide shade and protection from the elements. The adjustable louvered roof was a standout feature, allowing users to control sunlight and ventilation. However, some customers noted that the pergola is not waterproof, and they had to find workarounds to address water leakage during rain. Although there were some issues with parts being damaged during delivery and difficulties with the installation process, the positive aspects of the pergola, such as its functionality and the company's responsive customer service, were highlighted by customers. Overall, the Purple Leaf Louvered Pergola was seen as a valuable addition to outdoor spaces, providing a comfortable and aesthetically pleasing environment for enjoyment.