Question : What is the maximum distance this HDMI extender can cover?
Answer : The HDMI extender can extend signals up to 60 meters.
Question : Does this product require any drivers to operate?
Answer : No, it is a plug-and-play device that requires no drivers.
Question : Can I control my HDMI device remotely?
Answer : Yes, it has a built-in IR function that allows remote control of your HDMI video sources.
Question : Would this work with power line adapters?
Answer : No
Question : Do both the transmitter and receiver need to be powered or transmitter only?
Answer : You need to power both the transmitter and receiver.
Question : IR sender/receiver not working with Sky Q, have them the right way around and have tried the sensor in various locations
Answer : Ensure that the IR sender is placed in front of your receiver or DVD, in the correct location.
Question : Do these work with Virgin TiVo box as installed today and customer has lost picture on both televisions
Answer : Yes, it works fine with the Virgin TiVo v6 box.
Question : Can you please explain how the connectivity works from hdmi sender, it shows two ports hdmi in and hdmi out. will it sit between the sky hd and the tv
Answer : The HDMI lead from the BT or Sky box connects to the HDMI port of the sender. Then a Cat6 cable is run to the repeater box, and another HDMI lead is connected to the TV. The sender sits between the source device and the TV.
Question : My cat5 cable plug will not click into the neoteck hdmi extender properly, are rj45 plugs different sizes.
Answer : Standard Cat cable with RJ45 plugs should work fine. Ensure that you are using at least Cat6 cable. If using a different model of extender, make sure you have properly fitted the plugs.
Question : If I am running 2 monitors does the remote monitor have to be at the same resolution i.e. the local monitor at 1080p and the remote one 720p?
Answer : The source will have to output a resolution that is supported by both monitors.
Question : Can you use 2 of these together, as in hdmi in to unit 1, then hdmi out from unit 1 to unit 2 input. So no need for a splitter??
Answer : No, this HDMI repeater does not act as a splitter. It can only work as a normal HDMI extender with one loop-through HDMI output.
Question : Connected through sky box and home cinema. switch main tv to digital on tv speakers but can’t get sound on 2nd tv which shows sky. help to get sound?
Answer : The product may have limitations with receiving sound on certain channels. It is best to contact the manufacturer or return the product if it does not meet your requirements.
Question : Can I route this through wireless router and access point?
Answer : No, this extender must be directly connected using a cable.