Question : What is SMART Cycle Cleaning Mode?
Answer : It assesses your pool’s shape, size and surface material to calculate the optimal cleaning time needed to effectively and efficiently clean your entire pool in less time.
Question : What is the benefit of using iAquaLink App Control?
Answer : With the convenience of iAquaLink, you can easily schedule recurring cleaning cycles, view current temperature, access additional cleaning modes and receive timely status info straight from your cleaner. Plus, Wi-Fi connectivity provides reliable remote access at all times.
Question : How does the Large Illuminated Debris Canister help with cleaning?
Answer : It's transparent window allows you to view when it's full and it's easy to access for debris removal.
Question : Does the Polaris robotic cleaner work in a pool with a beach entry?
Answer : Polaris robotic cleaners do need to be submerged to operate. They include a safety feature that stops the cleaner if it's not submerged, driving it in reverse and back into the pool.
Question : Will the Polaris cleaner work on a pool with an infinity edge without going over it?
Answer : The Polaris robotic cleaner climbs the wall to the water line and then moves back down. It will not climb out of the pool. It needs to be submerged to operate.
Question : When removing the Polaris robotic cleaner from the pool, will any particles go back into the water?
Answer : Particles from the robot should not go back into the pool when removing it. It's recommended to hose off the robot completely before storing it.
Question : Can I pause the cleaning time of the Polaris robotic cleaner to spray out the canister and then resume cleaning where it left off?
Answer : Yes, you can pause the cleaning cycle by pressing the start/stop button, and then press it again to resume where it left off.
Question : Will the Polaris robotic cleaner clean the steps of the pool?
Answer : All Polaris automatic pool cleaners will navigate steps to the best of their ability, based on the pool's step size and shape. Look for a cleaner that is not too large to ensure compatibility with your pool's steps.
Question : Is there a fine sand/silt canister available for the VRX cleaner?
Answer : The canister can handle sand and silt without any issues.
Question : Can I store the Polaris robotic cleaner in the sun around the pool?
Answer : It is recommended not to let the cleaner dry in direct sunlight near the pool. It should be stored on its caddy in a shaded area.
Question : Is the VRX iQ+ cleaner the same as the ALPHA iQ+ cleaner?
Answer : Yes, the VRX iQ+ and the ALPHA iQ+ are the same model with just a difference in color and the retailer selling them.
Question : What is the difference between standard and high cleaning options?
Answer : The cleaning modes include Waterline, Quick Clean, SMART Cycle, and Deep Clean. More information can be found in the Owner's Manual.
Question : My new Polaris VRX iQ+ constantly shows the 'basket full' indicator as full even after hosing down. Is there a sensor problem or a defect?
Answer : The 'basket full' indicator means that the water flow through the basket is impeded. It's recommended to deep-clean the filter canister with soapy water and a soft bristle brush to prevent clogging or film buildup.