Question : How many USB ports does the RK Royal Kludge RK G68 have?
Answer : It has 2 built-in USB pass-through ports and 1 USB-C port.
Question : Can the keyboard connect to multiple devices at the same time?
Answer : Yes, it can connect to 3 devices through Bluetooth or the 2.4GHz dongle.
Question : How long does the battery last?
Answer : The 3150mAh battery of the RK Royal Kludge RK G68 lasts up to 48 hours with static RGB lighting or up to 5 days of normal use (8 hrs/day).
Question : Where can I download the software to customise this keyboard?
Answer : There are two software links in the item description. Depending on the hardware version of your board, one of them will detect your keyboard and the other will not. It may take some fiddling with windows compatibility settings to get the older software to work.
Question : Does this model come with the detachable frame like the other g68 listing without RGB?
Answer : Video could not be loaded
Question : Are the keycaps PBT? Is there a link for the keycaps separately?
Answer : Video could not be loaded
Question : The spacebar was working but then it stopped responding.I tried changing the switch, nothing worked. How to fix?
Answer : You can try to long press F+ESC. If it still can't work, you can ask us via Amazon message, we will help you.
Question : Please help. The space bar still doesn't work after I tried long press F+ESC. How do I message you?
Answer : Just did.. might have a bad switch, pull it out and replace it. Be careful not to bend the pins.
Question : Why am I not able to connect the keyboard using the 2.4 GHz dongle? I am following the instructions of the manual. But it’s still not working
Answer : Video could not be loaded
Question : Just to make sure, can I use novelkey creams on this?
Answer : It supports all 3/5-pin mechanical switches.
Question : Is this comes with MAC option button keycaps?
Answer : No, it only came with 4 extra switches but no additional keycaps.
Question : Where is the manual? Mine didn't have one. I need one asap.
Answer : We can send a PDF version via Amazon message. Please get back to me there. Thanks!
Question : Is there a power saving / auto turn off feature?
Answer : There is a sleep time of RK G68, you can turn it off via the software.