Question : Can the shelves be easily attached and removed from the wall?
Answer : Yes, the shelves can be securely attached to the wall using zinc drywall anchors and can also be easily removed with just a screwdriver.
Question : Do I need to drill into the wall to install these shelves?
Answer : No, drilling is not required unless you prefer to anchor into studs or have plaster walls. The assembly can be done with a hammer and screwdriver.
Question : Are the materials used in these shelves safe for my cat and home?
Answer : Yes, the shelves are made from premium E0 grade MDF that passes formaldehyde safety regulations and also meets stricter European REACH standards.
Question : What are the dimensions of each shelf?
Answer : The dimensions of each shelf are:n- Largest Shelf w/ Hole: 26” x 11” x 2” (lwh)n- Medium Shelf: 18” x 8” x 2” (lwh)n- Small Shelf: 8” x 8” x 2” (lwh)
Question : No directions were included. Do you have a link to a pdf download or similar?
Answer : Please email support@pet-fusion.com for directions.
Question : What is the Standard Packaging for $19? What's included in that?
Answer : The Standard Packaging for $19 includes the small, square shelf at the bottom of the image.
Question : Can the sisal pads be replaced after they wear?
Answer : At this time, we do not offer just sisal pad replacements.
Question : Are these assembled like floating shelves?
Answer : The assembly is similar to floating shelves, but for more detailed instructions, please email support@pet-fusion.com.
Question : Do you sell the velcro bed and scratch mat separately?
Answer : No, we do not sell the velcro bed and scratch mat separately.
Question : My item did not have the bracket to go on the wall, or the dowels that attach to the bracket, how do I get those?
Answer : Please contact support@pet-fusion.com to request the missing parts.
Question : Can I purchase only the large shelf?
Answer : No, only the small shelf is available as an add-on.
Question : My set of three shelves only came with one large Velcro pad. How do I go about getting the remaining 2?
Answer : Please contact support@pet-fusion.com for assistance with missing pieces.