Question : Can I use this product on sensitive, itchy or damaged scalp?
Answer : No, you cannot use if your scalp is sensitive, itchy or damaged.
Question : How can I ensure I am not allergic to this product?
Answer : Do a skin allergy test 48 hours before each use of this product.
Question : Can I use this product on children?
Answer : No, you cannot use this product on children.
Question : Will the medium natural blonde lighten dark brown hair?
Answer : Yes and no. It may initially appear darker, but within a couple of washes, it will lighten.
Question : Can you use this on gray hair?
Answer : Yes, it provides 100% gray coverage, but the duration may vary depending on the shade and individual hair.
Question : Will this color be good for mousy dark blonde hair with blonde ends?
Answer : It is recommended to do a strand test as results may vary depending on natural highlights.
Question : Will this work on already dyed hair?
Answer : Yes, if your hair is colored Light Brown or darker, this shade can be used to go darker.
Question : Does hair color come with neutralizing shampoo and conditioner?
Answer : No, it does not come with shampoo, but a small bottle of conditioner is included.
Question : How does this hair color cover gray hair?
Answer : It covers gray hair effectively and can appear bright, but in a natural way.
Question : Will this color cause hot roots (pink or orange) when covering gray hair?
Answer : This color has been reported to cover gray roots well without causing hot roots, but experiences may vary.
Question : What level of developer is used?
Answer : The level of developer used is 20.
Question : Has anyone used this color on ash blonde natural hair? How light is the result?
Answer : The result varies based on the duration of color application. It can provide a very pretty light blonde shade.
Question : I have mid brown hair with ash blonde highlights. Will this color brighten up my highlights without turning my hair orange?
Answer : Using a gentle bleach like frost and glow may be a safer option to brighten up highlights without the risk of turning hair orange. Always do a strand test first.